Terms and Conditions for on-line web site purchases: All products are warranted for 30 day's unless otherwise noted. Returns require a return authorization number. This can be obtained by e-mailing us or calling 800-842-7948 ext. 2 . Item must be un-used, in original packaging, and returned within 5 days of purchase. Refund will be provided minus shipping and a 15% restocking fee. Items that fail during the 30 day warranty period will be replaced with same or better product after careful inspection by AED technicians. Exclusions include damage resulting from abuse, improper installation, improper operation, dropping, water / liquid damage, chemical damage, temperature damage, shipping damage, packaging damage. Thank you for choosing AED for your equipment and supply needs, we really appreciate your business and would like to hear from you about your experience and how we can improve the purchasing process and this web site.

Nils Nilson CEO  800-842-7948 ext. 3